add getTicketNotes - Lots of dates are now strings

3.0/connectwise/service.go

@@ -4,7 +4,6 @@ import (
 	"encoding/json"
 	"fmt"
 	"strconv"
-	"time"
 )
 
 //ServiceTeam is a struct to hold the unmarshaled JSON data when making a call to the service API
@@ -36,9 +35,9 @@ type ServiceTeam struct {
 	} `json:"department"`
 	DeleteNotifyFlag bool `json:"deleteNotifyFlag"`
 	Info             struct {
-		LastUpdated time.Time `json:"lastUpdated"`
+		LastUpdated string `json:"lastUpdated"`
 		UpdatedBy   string `json:"updatedBy"`
-		DateEntered time.Time `json:"dateEntered"`
+		DateEntered string `json:"dateEntered"`
 		EnteredBy   string `json:"enteredBy"`
 	} `json:"_info"`
 }
@@ -62,7 +61,7 @@ type BoardTeam struct {
 	LocationID           int   `json:"locationId"`
 	BusinessUnitID       int   `json:"businessUnitId"`
 	Info                 struct {
-		LastUpdated time.Time `json:"lastUpdated"`
+		LastUpdated string `json:"lastUpdated"`
 		UpdatedBy   string `json:"updatedBy"`
 	} `json:"_info"`
 }
@@ -102,9 +101,9 @@ type BoardStatus struct {
 		} `json:"_info"`
 	} `json:"emailTemplate,omitempty"`
 	Info struct {
-		LastUpdated time.Time `json:"lastUpdated"`
+		LastUpdated string `json:"lastUpdated"`
 		UpdatedBy   string `json:"updatedBy"`
-		DateEntered time.Time `json:"dateEntered"`
+		DateEntered string `json:"dateEntered"`
 		EnteredBy   string `json:"enteredBy"`
 	} `json:"_info"`
 }
@@ -196,10 +195,10 @@ type Ticket struct {
 	AutomaticEmailContactFlag  bool    `json:"automaticEmailContactFlag"`
 	AutomaticEmailResourceFlag bool    `json:"automaticEmailResourceFlag"`
 	AutomaticEmailCcFlag       bool    `json:"automaticEmailCcFlag"`
-	ClosedDate                 time.Time `json:"closedDate"`
+	ClosedDate                 string  `json:"closedDate"`
 	ClosedBy                   string  `json:"closedBy"`
 	ClosedFlag                 bool    `json:"closedFlag"`
-	DateEntered                time.Time `json:"dateEntered"`
+	DateEntered                string  `json:"dateEntered"`
 	EnteredBy                  string  `json:"enteredBy"`
 	ActualHours                float64 `json:"actualHours,omitempty"`
 	Approved                   bool    `json:"approved"`
@@ -211,9 +210,9 @@ type Ticket struct {
 	EstimatedTimeRevenue       float64 `json:"estimatedTimeRevenue"`
 	BillingMethod              string  `json:"billingMethod"`
 	SubBillingMethod           string  `json:"subBillingMethod"`
-	DateResolved               time.Time `json:"dateResolved"`
+	DateResolved               string  `json:"dateResolved"`
-	DateResplan                time.Time `json:"dateResplan"`
+	DateResplan                string  `json:"dateResplan"`
-	DateResponded              time.Time `json:"dateResponded"`
+	DateResponded              string  `json:"dateResponded"`
 	ResolveMinutes             int     `json:"resolveMinutes"`
 	ResPlanMinutes             int     `json:"resPlanMinutes"`
 	RespondMinutes             int     `json:"respondMinutes"`
@@ -242,7 +241,7 @@ type Ticket struct {
 		} `json:"_info"`
 	} `json:"currency"`
 	Info struct {
-		LastUpdated         time.Time `json:"lastUpdated"`
+		LastUpdated         string `json:"lastUpdated"`
 		UpdatedBy           string `json:"updatedBy"`
 		ActivitiesHref      string `json:"activities_href"`
 		ScheduleentriesHref string `json:"scheduleentries_href"`
@@ -263,7 +262,7 @@ type Ticket struct {
 		//It's not always a string.  I need to somehow *puts on sunglasses*... reflect on this as this is a dynamic type.
 		Value string `json:"value"`
 	} `json:"customFields"`
-	RequiredDate time.Time `json:"requiredDate,omitempty"`
+	RequiredDate string  `json:"requiredDate,omitempty"`
 	BudgetHours  float64 `json:"budgetHours,omitempty"`
 	AddressLine2 string  `json:"addressLine2,omitempty"`
 	Contact      struct {
@@ -277,6 +276,39 @@ type Ticket struct {
 	ContactPhoneExtension string `json:"contactPhoneExtension,omitempty"`
 }
 
+type TicketNote struct {
+	ID                    int    `json:"id"`
+	TicketID              int    `json:"ticketId"`
+	Text                  string `json:"text"`
+	DetailDescriptionFlag bool   `json:"detailDescriptionFlag"`
+	InternalAnalysisFlag  bool   `json:"internalAnalysisFlag"`
+	ResolutionFlag        bool   `json:"resolutionFlag"`
+	Contact               struct {
+		ID   int    `json:"id"`
+		Name string `json:"name"`
+		Info struct {
+			ContactHref string `json:"contact_href"`
+		} `json:"_info"`
+	} `json:"contact,omitempty"`
+	DateCreated  string `json:"dateCreated"`
+	CreatedBy    string `json:"createdBy"`
+	InternalFlag bool   `json:"internalFlag"`
+	ExternalFlag bool   `json:"externalFlag"`
+	Info         struct {
+		LastUpdated string `json:"lastUpdated"`
+		UpdatedBy   string `json:"updatedBy"`
+	} `json:"_info"`
+	Member struct {
+		ID         int    `json:"id"`
+		Identifier string `json:"identifier"`
+		Name       string `json:"name"`
+		Info       struct {
+			MemberHref string `json:"member_href"`
+			ImageHref  string `json:"image_href"`
+		} `json:"_info"`
+	} `json:"member,omitempty"`
+}
+
 //Board is a struct to hold the unmarshaled JSON data when making a call to the Service API
 type Board struct {
 	ID       int    `json:"id"`
@@ -397,7 +429,7 @@ type Board struct {
 	ClosedLoopAllFlag                   bool   `json:"closedLoopAllFlag"`
 	AllSort                             string `json:"allSort"`
 	Info                                struct {
-		LastUpdated time.Time `json:"lastUpdated"`
+		LastUpdated string `json:"lastUpdated"`
 		UpdatedBy   string `json:"updatedBy"`
 	} `json:"_info"`
 	ShowDependenciesFlag bool `json:"showDependenciesFlag,omitempty"`
@@ -413,11 +445,11 @@ type Source struct {
 	Name        string `json:"name"`
 	DefaultFlag bool   `json:"defaultFlag"`
 	Info        struct {
-		LastUpdated time.Time `json:"lastUpdated"`
+		LastUpdated string `json:"lastUpdated"`
 		UpdatedBy   string `json:"updatedBy"`
 	} `json:"_info"`
 	EnteredBy   string `json:"enteredBy"`
-	DateEntered time.Time `json:"dateEntered"`
+	DateEntered string `json:"dateEntered"`
 }
 
 //TimeEntryReference is a struct to hold the unmarshaled JSON data when making a call to the Service API
@@ -645,3 +677,19 @@ func (cw *Site) GetSources() (*[]Source, error) {
 
 	return source, nil
 }
+
+func (cw *Site) GetTicketNotes(ticketID int) (*[]TicketNote, error) {
+	req := cw.NewRequest(fmt.Sprintf("/service/tickets/%d/notes", ticketID), "GET", nil)
+	err := req.Do()
+	if err != nil {
+		return nil, fmt.Errorf("request failed for %s: %s", req.RestAction, err)
+	}
+
+	ticketNotes := &[]TicketNote{}
+	err = json.Unmarshal(req.Body, ticketNotes)
+	if err != nil {
+		return nil, fmt.Errorf("failed to unmarshal body into struct: %s", err)
+	}
+
+	return ticketNotes, nil
+}