diff --git a/3.0/connectwise/tickets.go b/3.0/connectwise/tickets.go
new file mode 100644
index 0000000..2a8d411
--- /dev/null
+++ b/3.0/connectwise/tickets.go
@@ -0,0 +1,202 @@
+package connectwise
+
+import (
+	"encoding/json"
+	"fmt"
+	"net/http"
+	"net/url"
+	"time"
+)
+
+type Tickets []Ticket
+
+type Ticket struct {
+	ID         int    `json:"id"`
+	Summary    string `json:"summary"`
+	RecordType string `json:"recordType"`
+	Board      struct {
+		ID   int    `json:"id"`
+		Name string `json:"name"`
+		Info struct {
+			BoardHref string `json:"board_href"`
+		} `json:"_info"`
+	} `json:"board"`
+	Status struct {
+		ID   int    `json:"id"`
+		Name string `json:"name"`
+		Info struct {
+			StatusHref string `json:"status_href"`
+		} `json:"_info"`
+	} `json:"status"`
+	Company struct {
+		ID         int    `json:"id"`
+		Identifier string `json:"identifier"`
+		Name       string `json:"name"`
+		Info       struct {
+			CompanyHref string `json:"company_href"`
+			MobileGUID  string `json:"mobileGuid"`
+		} `json:"_info"`
+	} `json:"company"`
+	Site struct {
+		ID   int    `json:"id"`
+		Name string `json:"name"`
+		Info struct {
+			SiteHref   string `json:"site_href"`
+			MobileGUID string `json:"mobileGuid"`
+		} `json:"_info"`
+	} `json:"site,omitempty"`
+	AddressLine1        string `json:"addressLine1,omitempty"`
+	City                string `json:"city,omitempty"`
+	StateIdentifier     string `json:"stateIdentifier,omitempty"`
+	Zip                 string `json:"zip,omitempty"`
+	ContactName         string `json:"contactName"`
+	ContactPhoneNumber  string `json:"contactPhoneNumber"`
+	ContactEmailAddress string `json:"contactEmailAddress,omitempty"`
+	Team                struct {
+		ID   int    `json:"id"`
+		Name string `json:"name"`
+		Info struct {
+			TeamHref string `json:"team_href"`
+		} `json:"_info"`
+	} `json:"team"`
+	Priority struct {
+		ID   int    `json:"id"`
+		Name string `json:"name"`
+		Sort int    `json:"sort"`
+		Info struct {
+			PriorityHref string `json:"priority_href"`
+			ImageHref    string `json:"image_href"`
+		} `json:"_info"`
+	} `json:"priority"`
+	ServiceLocation struct {
+		ID   int    `json:"id"`
+		Name string `json:"name"`
+		Info struct {
+			LocationHref string `json:"location_href"`
+		} `json:"_info"`
+	} `json:"serviceLocation"`
+	Source struct {
+		ID   int    `json:"id"`
+		Name string `json:"name"`
+		Info struct {
+			SourceHref string `json:"source_href"`
+		} `json:"_info"`
+	} `json:"source"`
+	Agreement struct {
+		ID   int    `json:"id"`
+		Name string `json:"name"`
+		Info struct {
+			AgreementHref string `json:"agreement_href"`
+		} `json:"_info"`
+	} `json:"agreement,omitempty"`
+	Severity                   string    `json:"severity"`
+	Impact                     string    `json:"impact"`
+	AllowAllClientsPortalView  bool      `json:"allowAllClientsPortalView"`
+	CustomerUpdatedFlag        bool      `json:"customerUpdatedFlag"`
+	AutomaticEmailContactFlag  bool      `json:"automaticEmailContactFlag"`
+	AutomaticEmailResourceFlag bool      `json:"automaticEmailResourceFlag"`
+	AutomaticEmailCcFlag       bool      `json:"automaticEmailCcFlag"`
+	ClosedDate                 time.Time `json:"closedDate"`
+	ClosedBy                   string    `json:"closedBy"`
+	ClosedFlag                 bool      `json:"closedFlag"`
+	DateEntered                time.Time `json:"dateEntered"`
+	EnteredBy                  string    `json:"enteredBy"`
+	ActualHours                float64   `json:"actualHours,omitempty"`
+	Approved                   bool      `json:"approved"`
+	EstimatedExpenseCost       float64   `json:"estimatedExpenseCost"`
+	EstimatedExpenseRevenue    float64   `json:"estimatedExpenseRevenue"`
+	EstimatedProductCost       float64   `json:"estimatedProductCost"`
+	EstimatedProductRevenue    float64   `json:"estimatedProductRevenue"`
+	EstimatedTimeCost          float64   `json:"estimatedTimeCost"`
+	EstimatedTimeRevenue       float64   `json:"estimatedTimeRevenue"`
+	BillingMethod              string    `json:"billingMethod"`
+	SubBillingMethod           string    `json:"subBillingMethod"`
+	DateResolved               time.Time `json:"dateResolved"`
+	DateResplan                time.Time `json:"dateResplan"`
+	DateResponded              time.Time `json:"dateResponded"`
+	ResolveMinutes             int       `json:"resolveMinutes"`
+	ResPlanMinutes             int       `json:"resPlanMinutes"`
+	RespondMinutes             int       `json:"respondMinutes"`
+	IsInSLA                    bool      `json:"isInSla"`
+	HasChildTicket             bool      `json:"hasChildTicket"`
+	BillTime                   string    `json:"billTime"`
+	BillExpenses               string    `json:"billExpenses"`
+	BillProducts               string    `json:"billProducts"`
+	LocationID                 int       `json:"locationId"`
+	BusinessUnitID             int       `json:"businessUnitId"`
+	MobileGUID                 string    `json:"mobileGuid"`
+	SLA                        struct {
+		ID   int    `json:"id"`
+		Name string `json:"name"`
+		Info struct {
+			SLAHref string `json:"sla_href"`
+		} `json:"_info"`
+	} `json:"sla"`
+	Currency struct {
+		ID      int    `json:"id"`
+		Symbol  string `json:"symbol"`
+		IsoCode string `json:"isoCode"`
+		Name    string `json:"name"`
+		Info    struct {
+			CurrencyHref string `json:"currency_href"`
+		} `json:"_info"`
+	} `json:"currency"`
+	Info struct {
+		LastUpdated         time.Time `json:"lastUpdated"`
+		UpdatedBy           string    `json:"updatedBy"`
+		ActivitiesHref      string    `json:"activities_href"`
+		ScheduleentriesHref string    `json:"scheduleentries_href"`
+		DocumentsHref       string    `json:"documents_href"`
+		ConfigurationsHref  string    `json:"configurations_href"`
+		TasksHref           string    `json:"tasks_href"`
+		NotesHref           string    `json:"notes_href"`
+		ProductsHref        string    `json:"products_href"`
+		TimeentriesHref     string    `json:"timeentries_href"`
+		ExpenseEntriesHref  string    `json:"expenseEntries_href"`
+	} `json:"_info"`
+	CustomFields []struct {
+		ID               int    `json:"id"`
+		Caption          string `json:"caption"`
+		Type             string `json:"type"`
+		EntryMethod      string `json:"entryMethod"`
+		NumberOfDecimals int    `json:"numberOfDecimals"`
+	} `json:"customFields"`
+	RequiredDate time.Time `json:"requiredDate,omitempty"`
+	BudgetHours  float64   `json:"budgetHours,omitempty"`
+	AddressLine2 string    `json:"addressLine2,omitempty"`
+	Contact      struct {
+		ID   int    `json:"id"`
+		Name string `json:"name"`
+		Info struct {
+			MobileGUID  string `json:"mobileGuid"`
+			ContactHref string `json:"contact_href"`
+		} `json:"_info"`
+	} `json:"contact,omitempty"`
+	ContactPhoneExtension string `json:"contactPhoneExtension,omitempty"`
+}
+
+func GetTicketByID(site *ConnectwiseSite, ticketID int) *Ticket {
+
+	ticket := Ticket{}
+
+	//Build the request URL
+	var Url *url.URL
+	Url, err := url.Parse(site.Site)
+	check(err)
+	Url.Path += fmt.Sprintf("/service/tickets/%d", ticketID)
+
+	//Build and make the request
+	client := &http.Client{}
+	req, err := http.NewRequest("GET", Url.String(), nil)
+	check(err)
+	req.Header.Set("Authorization", site.Auth)
+	req.Header.Set("Content-Type", "application/json")
+	response, err := client.Do(req)
+	check(err)
+	defer response.Body.Close()
+
+	body := getHTTPResponseBody(response)
+	check(json.Unmarshal(body, &ticket))
+
+	return &ticket
+}