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Added SetTicketStatus to allow updating of ticket status by ID

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This commit is contained in:
Steven Polley 2018-09-22 15:07:34 -06:00
parent e301c1feeb
commit 1a8fa52767
1 changed files with 30 additions and 0 deletions
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30
3.0/connectwise/service.go
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@ -661,6 +661,35 @@ func (cw *Site) AssignTicketToTeam(ticketID, teamID int) (*Ticket, error) {
return ticket, nil
}
//SetTicketStatus will set the status on a ticket to the one provided
func (cw *Site) SetTicketStatus(ticketID, statusID int) (*Ticket, error) {
patches := &[]PatchString{}
patch := &PatchString{
Op: "replace",
Path: "status/id",
Value: strconv.Itoa(statusID)}
*patches = append(*patches, *patch)
patchBody, err := json.Marshal(patches)
if err != nil {
return nil, fmt.Errorf("could not marhsal patch json to byte slice: %s", err)
}
req := cw.NewRequest(fmt.Sprintf("/service/tickets/%d", ticketID), "PATCH", patchBody)
err = req.Do()
if err != nil {
return nil, fmt.Errorf("request failed for %s: %s", req.RestAction, err)
}
ticket := &Ticket{}
err = json.Unmarshal(req.Body, ticket)
if err != nil {
return nil, fmt.Errorf("failed to unmarshal body into struct: %s", err)
}
return ticket, nil
}
//GetSources will return a pointer to a slice of sources. Sources are referring to Ticket.Source field
func (cw *Site) GetSources() (*[]Source, error) {
req := cw.NewRequest("/service/sources", "GET", nil)
@ -678,6 +707,7 @@ func (cw *Site) GetSources() (*[]Source, error) {
return source, nil
}
//GetTicketNotes will accept a ticketID and return a slice of TicketNote.
func (cw *Site) GetTicketNotes(ticketID int) (*[]TicketNote, error) {
req := cw.NewRequest(fmt.Sprintf("/service/tickets/%d/notes", ticketID), "GET", nil)
err := req.Do()